Refund and Return Policy  

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full product refund. This does not include the cost of shipping of your order.

You can cancel your order by contacting Wicklow Calf Company via email (info@wicklowcalfcompany.ie) or telephone the office (0402-35257) and quoting the order details given.

Your refund will be paid within 30 days of returning the goods in the condition you received them. You are responsible for the cost and risk of loss or damage when returning the goods. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or mis-described.

Any goods returned should be in saleable condition and unused. For larger items, we can arrange collection of the goods where the original buyer covers the cost of collection.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.